Privacy Policy
隐私政策
How we collect, use, and protect your information
我们如何收集、使用和保护您的信息
Version 2.1 · Effective July 9, 2026版本 2.1 · 生效日期：2026年7月9日
SinoConnection ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
SinoConnection 华人通（"我们"）尊重您的隐私，并致力于保护您的个人信息。本隐私政策说明了当您使用我们的服务时，我们如何收集、使用和保护您的信息。
Travel eSIMs sold on this site are provided through our partner AirGSM Pte Ltd (Airalo). When you buy an eSIM, we share the minimum information needed to provision your service — typically your email address, the package you selected, and an order reference. We do not share payment card details with Airalo.
本网站销售的旅行 eSIM 由我们的合作伙伴 AirGSM Pte Ltd（Airalo）提供。购买 eSIM 时，我们会向其传输必要的服务开通信息（电子邮箱、所选套餐、订单编号）。 我们不会向其分享支付卡号等敏感信息。
Roles: SinoConnection LLC is the data Controllerof your end-user data; Airalo acts as Processor. SinoConnection handles all customer support, refunds, and data-subject requests for eSIM purchases. See our Refund Policy.
For details on Airalo's sub-processors and data handling, visit trust.airalo.com.
SinoConnection offers a Model Context Protocol (MCP) connector that lets AI assistants (such as ChatGPT, Claude, and Gemini) search our travel-eSIM catalog, look up plan details, and check device eSIM compatibility on your behalf. The connector is read-only and does not require you to create an account or sign in.
SinoConnection 华人通 提供一个 Model Context Protocol（MCP）连接器，允许 AI 助手（如 ChatGPT、Claude、Gemini）代您搜索我们的旅行 eSIM 目录、查询套餐详情并检测设备的 eSIM 兼容性。该连接器为只读，无需注册或登录。
The connector does not collect your name, email, phone number, or payment details.
该连接器不会收集您的姓名、电子邮箱、电话号码或支付信息。
What we log. For each request we record only operational data: the tool called and its search parameters (for example, a destination country code or a device model you asked about), the number of results returned, a general label of which AI assistant made the request, a one-way, daily-rotating hashed form of the network (IP) address (never the raw IP address), and a session identifier. We use this solely to operate, secure, rate-limit, and measure the service. Please do not send personal information through the assistant when using these tools — the search fields are for product queries only.
我们记录的内容。对于每次请求，我们仅记录运行数据：所调用的工具及其搜索参数 （例如目的地国家代码或您查询的设备型号）、返回的结果数量、发起请求的 AI 助手的大致标识、 网络（IP）地址经单向哈希且每日轮换后的形式（绝不保存原始 IP 地址），以及会话标识。 这些信息仅用于运行、保护、限流和统计本服务。使用这些工具时，请不要通过助手 发送个人信息——搜索字段仅用于产品查询。
Purchases. The connector itself does not process payments. If you decide to buy an eSIM, the assistant provides a link to our website (sinoconnection.com), where you complete checkout yourself. At that point the main Privacy Policy above applies — payment is handled securely by Stripe, and the eSIM is provisioned by Airalo.
购买。连接器本身不处理付款。若您决定购买 eSIM，助手会提供一个指向我们网站 （sinoconnection.com）的链接，由您自行完成结账。此时适用上文的主隐私政策——付款由 Stripe 安全处理，eSIM 由 Airalo 开通。
Third parties. Catalog and compatibility information is sourced from our partner Airalo (AirGSM Pte Ltd). We do not sell connector data and do not use it for advertising. When you reach our connector through a third-party AI assistant, your conversation with that assistant is also governed by that provider's own privacy policy (for example, OpenAI, Anthropic, or Google), which we do not control.
第三方。目录与兼容性信息来自我们的合作伙伴 Airalo（AirGSM Pte Ltd）。 我们不会出售连接器数据，也不将其用于广告。当您通过第三方 AI 助手访问我们的连接器时，您与该 助手的对话还受该服务商自身隐私政策（如 OpenAI、Anthropic、Google）的约束，这些我们无法控制。
We collect the following information to provide our services:
为提供服务，我们收集以下信息：
Personal Information 个人信息
- •Name 姓名
- •Phone number 电话号码
- •Email address 电子邮箱
- •Billing address 账单地址
Service Information 服务信息
- •Plan selection 套餐选择
- •Payment history 付款记录
- •Service activation dates 服务激活日期
- •Account balance 账户余额
We use your information to:
我们使用您的信息用于：
Provision and deliver your travel eSIM
开通并交付您的旅行 eSIM
Process payments and fulfill your orders
处理付款并履行您的订单
Send order confirmations and service notifications by email
通过电子邮件发送订单确认与服务通知
Provide customer support
提供客户支持
Comply with legal requirements
遵守法律要求
We do NOT sell your personal information.
我们不会出售您的个人信息。
We may share information only in these circumstances:
我们仅在以下情况下共享信息：
eSIM Provider — Airalo eSIM 提供商
To provision and deliver your travel eSIM, we share your email, selected package, and order reference with Airalo (AirGSM Pte Ltd). We do not share payment card details.
为开通并交付您的旅行 eSIM，我们会向 Airalo（AirGSM Pte Ltd）共享您的电子邮箱、所选套餐及订单编号。我们不会共享支付卡信息。
Payment Processors 支付处理商
To process your payments securely (online payments are handled by Stripe, Inc.)
用于安全处理您的付款（在线付款由 Stripe, Inc. 处理）
In-Store Wireless Services 门店无线服务
For walk-in prepaid activations and refills, we share the information needed with the relevant carrier (e.g., Ultra Mobile, Lyca Mobile, Simple Mobile).
对于到店办理的预付费激活和充值，我们会向相关运营商（如 Ultra Mobile、Lyca Mobile、Simple Mobile）共享所需信息。
Legal Requirements 法律要求
When required by law or to protect our rights
当法律要求或为保护我们的权利时
We use cookies and similar browser storage to operate the Site and improve your experience:
我们使用 Cookie 及类似的浏览器存储来运营本网站并改善您的体验：
Essential 必要
Required for sign-in/session, your language preference, and your cart. The Site will not work properly without these.
用于登录/会话、语言偏好及购物车，是本网站正常运行所必需的。
Analytics 分析
We may use privacy-respecting analytics to understand how visitors use the Site so we can improve it. These do not identify you personally.
我们可能使用注重隐私的分析工具，以了解访客如何使用本网站从而加以改进。这些信息不会识别您的个人身份。
Payment 支付
Our payment processor, Stripe, sets cookies for fraud prevention when you check out.
在您结账时，我们的支付处理商 Stripe 会设置用于防欺诈的 Cookie。
You can control or delete cookies through your browser settings. We do not use cookies for advertising and we do not sell cookie data.
您可以通过浏览器设置控制或删除 Cookie。我们不使用 Cookie 进行广告投放，也不出售 Cookie 数据。
We implement appropriate security measures to protect your personal information:
我们采取适当的安全措施保护您的个人信息：
- 🔒Secure payment processing安全的支付处理
- 🛡️Limited employee access to customer data限制员工访问客户数据
- 💳No storage of complete credit card numbers不存储完整的信用卡号
You have the right to:
您有权：
Access your personal information
访问您的个人信息
Request correction of inaccurate info
要求更正不准确的信息
Opt out of marketing emails or SMS
退订营销邮件或短信（短信回复 STOP）
Request deletion of your account
要求删除您的账户
To exercise these rights, email support@sinoconnection.com, call (718) 898-9180, or visit our store.
如需行使这些权利，请发送邮件至 support@sinoconnection.com、致电 (718) 898-9180 或到店咨询。
We keep your personal information only as long as needed to provide the Services and to meet legal, tax, and accounting obligations, after which it is deleted or anonymized.
我们仅在提供服务以及履行法律、税务和会计义务所需的期间内保留您的个人信息，之后将予以删除或匿名化处理。
To provision eSIMs, limited information is shared with our partner Airalo (AirGSM Pte Ltd), which is based in Singapore. By purchasing an eSIM you understand that your information may be processed outside the United States.
为开通 eSIM，部分信息会共享给位于新加坡的合作伙伴 Airalo（AirGSM Pte Ltd）。购买 eSIM 即表示您了解您的信息可能在美国境外处理。
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
我们的服务不面向13岁以下的儿童。我们不会故意收集13岁以下儿童的个人信息。
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
我们可能会不时更新本隐私政策。变更将在本页面发布，并更新修订日期。
If you have questions about this Privacy Policy, please contact us:
如对本隐私政策有任何疑问，请联系我们：
SinoConnection 华人通
📍 82-72 Broadway, Elmhurst, NY 11373
🕐 Mon-Sat: 10:30 AM - 6:30 PM | 周一至周六 10:30-18:30