Privacy Policy

SinoConnection ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

SinoConnection 华人通（"我们"）尊重您的隐私，并致力于保护您的个人信息。本隐私政策说明了当您使用我们的服务时，我们如何收集、使用和保护您的信息。

We collect the following information to provide our services:

为提供服务，我们收集以下信息：

We use your information to:

我们使用您的信息用于：

We may share information only in these circumstances:

我们仅在以下情况下共享信息：

We use cookies and similar browser storage to operate the Site and improve your experience:

我们使用 Cookie 及类似的浏览器存储来运营本网站并改善您的体验：

You can control or delete cookies through your browser settings. We do not use cookies for advertising and we do not sell cookie data.

您可以通过浏览器设置控制或删除 Cookie。我们不使用 Cookie 进行广告投放，也不出售 Cookie 数据。

We implement appropriate security measures to protect your personal information:

我们采取适当的安全措施保护您的个人信息：

• 🔒
  Secure payment processing安全的支付处理
• 🛡️
  Limited employee access to customer data限制员工访问客户数据
• 💳
  No storage of complete credit card numbers不存储完整的信用卡号

You have the right to:

您有权：

To exercise these rights, email support@sinoconnection.com, call (718) 898-9180, or visit our store.

如需行使这些权利，请发送邮件至 support@sinoconnection.com、致电 (718) 898-9180 或到店咨询。

Deletion is completed within 30 days — see Data Retention & Deletion below for exactly what is removed and what we are legally required to keep.

删除会在 30 天内完成——具体删除哪些内容、哪些是我们依法必须保留的，请参见下文数据保留与删除。

California residents. The California Consumer Privacy Act sets thresholds — annual revenue, the number of California consumers whose data is handled, or revenue earned from selling personal data — that a business our size does not reach, so the CCPA does not apply to us. We offer the rights to access and delete your information to everyone regardless, as set out on this page, and we do not sell personal information to anyone.

加州居民。《加州消费者隐私法》（CCPA）设有适用门槛——年营业额、所处理加州消费者的数量，或出售个人信息所得收入——我们这样规模的企业未达到该门槛，因此 CCPA 不适用于我们。无论如何，我们按本页所述向所有人提供访问和删除个人信息的权利，并且我们不会向任何人出售个人信息。

We keep your personal information only as long as we need it to provide the Services and to meet our legal, tax and accounting obligations. Specifically:

我们仅在为您提供服务以及履行法律、税务和会计义务所需的期间内保留您的个人信息。具体如下：

International transfers. To provision eSIMs, limited information is shared with our partner Airalo (AirGSM Pte Ltd), which is based in Singapore. By purchasing an eSIM you understand that your information may be processed outside the United States. Everything else is stored in the United States.

跨境传输。为开通 eSIM，部分信息会共享给位于新加坡的合作伙伴 Airalo（AirGSM Pte Ltd）。购买 eSIM 即表示您了解您的信息可能在美国境外处理。其余数据均存储于美国境内。

One thing we do not control. Our hosting provider keeps its own technical access logs, which record the pages requested and the network address they came from. Those logs are held under AWS's retention schedule rather than ours, and a deletion request cannot reach them. They contain no receipt numbers, no form contents and nothing you type into a tool.

有一项不在我们控制范围内。我们的托管服务商会保留其自有的技术访问日志，记录所请求的页面及其来源网络地址。这些日志按 AWS 的保留周期管理，而非我们的，删除请求无法触及。其中不含收据号、表单内容，也不含您在工具中输入的任何内容。

If we discover that your personal information has been exposed or accessed without authorisation, we will notify you by email without undue delay once we have confirmed what happened, and in any case within the time limits New York law requires. We will not wait for a complete investigation before telling you.

如果我们发现您的个人信息遭到泄露或未经授权访问，我们会在确认事件情况后尽快通过电子邮件通知您，并在任何情况下不迟于纽约州法律规定的期限。我们不会等到调查全部结束才告知您。

Our notice will tell you:

我们的通知将告知您：

We will never tell you that your data is safe when we are not sure that it is.

在我们并不确定您的数据是否安全时，我们绝不会告诉您它是安全的。

If SinoConnection is sold, merged, or transfers its business, your information may transfer with it as a business asset. We will notify you of any change in ownership by email, at least 30 days before the transfer takes effect and before there is any change in how your information is used. You may ask us to delete your information first, or to send you a copy of it, and we will do either on the terms above rather than transfer it. The new owner's privacy policy must align with this one, and whoever acquires the business is bound by this policy until it gives you notice of its own.

如果 SinoConnection 被出售、合并或转让业务，您的信息可能作为业务资产一并转移。我们会就所有权变更以邮件通知您，且不迟于转移生效前 30 天，并在您的信息使用方式发生任何变化之前通知。您可要求我们先行删除您的信息，或向您发送一份副本；我们会按上述条件处理，而不予转移。新的所有者的隐私政策须与本政策保持一致，且业务受让方在向您发出其自身政策通知之前，仍受本政策约束。

If we close the business, we delete customer personal information within 90 days of ceasing operations, except records we are legally required to keep, which are kept for the required period and then deleted. We will email you before we close so you can request a copy of your information first.

如果我们结业，我们会在停止运营后 90 天内删除客户个人信息；依法必须保留的记录会保存至法定期限届满后删除。我们会在结业前以邮件通知您，以便您事先索取自己信息的副本。

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

我们的服务不面向13岁以下的儿童。我们不会故意收集13岁以下儿童的个人信息。

We may update this Privacy Policy. When we do, the version number and effective date at the top of this page change, and we publish a short plain-language summary of what changed — not just a new document for you to re-read and compare.

我们可能会更新本隐私政策。更新时，本页顶部的版本号与生效日期会随之变更，并会发布一份简明的变更说明——而不是仅仅换上一份新文件，让您自行重读比对。

If a change materially affects how we use your information — a new purpose, a new category of data, or a new third party receiving it — we ask you to actively agree the next time you sign in, and we email you about it. We do not treat your continued use of the site as agreement to a material change. If you would rather not agree, you can close your account and have your data deleted on the terms above.

如果某项变更实质性影响我们对您信息的使用方式——例如新增用途、新增数据类别或新增接收信息的第三方——我们会在您下次登录时请您主动确认同意，并以邮件告知。我们不会把您继续使用本网站视为对实质性变更的同意。如您不愿同意，可关闭账户并按上述条件删除您的数据。

For corrections that do not change what we do with your data — a typo, a clearer sentence, a renamed page — we update the page and the revision date without asking you to agree again.

对于不改变我们如何处理您数据的修正——例如错别字、句子表述更清楚、页面改名——我们会更新页面与修订日期，不会再次请您确认同意。